Diagnosis and Estimate of Repair
We inspect and diagnose your watch usually within a few days after we receive it. We will then contact you with the estimate of repair. If you decide to have us repair your watch, the repair balance will be due. You can pay your balance by using a credit card, Paypal, money order or check. Our normal turn around time for quartz watches is about 7 to 30 days depending on the job and if parts need to be ordered etc. Mechanical watches, retrofits and hard to find parts may take longer. You can contact us anytime for status at 214-383-1166.
Repair and Return Your Watch
Your watch will be expertly repaired within or above factory specifications. We will carefully package and return your watch by USPS Priority Mail. Most repairs will be guaranteed against defects in parts and workmanship for a period of 1 year. Please see our Policies Page for Warranty information and coverages.